GDPR Privacy Policy

GDPR Privacy Policy

Our Privacy Policy was updated on July 1, 2024

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions will have the same meaning regardless of whether they appear in the singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created to access our Service or parts of our Service.

Company (referred to as the Company, Us, Us or Our in this Agreement) refers to Grafipronto. For the purposes of the GDPR, the Company is the Data Controller.

Country refers to Portugal.

Cookies are small files placed on your computer, mobile device or any other device by a website, containing details of your browsing history on that website, among its many uses.

Data Controller , for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal entity that, alone or jointly with others, determines the purposes and means of processing Personal Data.

Device means any device that can access the Service, such as a computer, mobile phone or digital tablet.

Personal Data is any information that relates to an identified or identifiable individual. For the purposes of the GDPR, Personal Data means any information relating to you, such as a name, an identification number, location data, online identifier or to one or more factors specific to your physical, physiological, genetic, mental, economic, cultural or Social.

Service refers to the website.

Service Provider means any natural or legal person who processes data on behalf of the Company. Refers to third party companies or individuals employed by the Company to facilitate the Service, provide the Service on the Company's behalf, perform Service-related services or assist the Company in analyzing how the Service is used. For the purposes of the GDPR, Service Providers are considered Data Processors.

Usage Data refers to automatically collected data generated by the use of the Service or the Service infrastructure itself (for example, the duration of a visit to a page).

Website refers to Grafipronto, accessible from grafipronto.pt.

You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under the GDPR (General Data Protection Regulation), You may be referred to as the Data Subject or as the User, as you are the individual using the Service.

Collection and Use of Your Personal Data

Types of Data Collected

Personal data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address
  • Name and Nickname
  • Phone number
  • Address, State, Province, Postal Code, City
  • Usage Data
Usage Data

Usage Data is collected automatically when you use the Service.

Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on these pages, unique device identifiers and other diagnostic data.

When you access the Service via a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, your mobile device's IP address, the system mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. The tracking technologies used are beacons, tags and scripts to collect and track information and to improve and analyze our Service. Technologies we use may include:

Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser settings to refuse Cookies, our Service may use Cookies. Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that allow the Company, for example, to count users who have visited or opened those pages an email and for other statistics related to the website (for example, recording the popularity of a certain section and checking the integrity of the system and server).

Cookies can be Persistent Cookies or Session Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both Session Cookies and Persistent Cookies for the purposes described below:

Necessary/Essential Cookies

  • Type: Session Cookies
  • Managed by: Us
  • Purpose: These Cookies are essential to provide the services available through the Website and to allow you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services you have requested cannot be provided, and we only use these Cookies to provide these services.

Cookies Acceptance Policies/Notices

  • Type: Persistent Cookies
  • Managed by: Us
  • Purpose: These Cookies identify whether users have accepted the use of cookies on the Website.

Functionality Cookies

  • Type: Persistent Cookies
  • Managed by: Us
  • Purpose: These Cookies allow us to remember the choices you make when using the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide a more personal experience and prevent you from having to re-enter your preferences each time you use the Website.

Tracking and Performance Cookies

  • Type: Persistent Cookies
  • Managed by: Third Parties
  • Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. Information collected through these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is usually linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new features of the Website to see how our users react to them.

For more information about the cookies we use and your choices regarding cookies, visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring the use of our Service.
  • To manage your Account: to manage your registration as a user of the Service. The Personal Data you provide may give you access to different features of the Service that are available to you as a registered user.
  • For the performance of a contract: the development, compliance and execution of the purchase contract for the products, items or services you purchased or any other contract with us through the Service.
  • To contact you: To contact you by email, telephone calls, SMS or other equivalent forms of electronic communication, such as push notifications from a mobile application about updates or informative communications related to contracted features, products or services, including updates to security, when necessary or reasonable for its implementation.
  • To provide you with news, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or inquired about, unless you have opted not to receive such information.
  • To manage your orders: To fulfill and manage your orders with us.
  • For business transfers: We may use your information to evaluate or effect a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar process, in which Personal Data we hold about users of our Service are among the assets transferred.
  • For other purposes: We may use your information for other purposes, such as analyzing data, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing and your experience.

We may share your personal information in the following situations:

  • With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our Service, to process payments, to contact you.
  • For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to respect this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or are under common control with us.
  • With business partners: We may share your information with our business partners to offer you certain products, services or promotions.
  • With other users: When you share personal information or otherwise interact in public areas with other users, that information may be viewed by all users and may be publicly distributed outside.
  • With your consent: We may disclose your personal information for any other purpose with your consent.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or when we are legally required to retain this data for longer periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operational offices and any other place where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those in your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to such transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place , including the security of your data and other personal information.

Disclosure of Your Personal Data

Commercial Transactions

If the Company is involved in a merger, acquisition or sale of assets, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Compliance with the Law

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or government agency).

Other Legal Requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Fulfill a legal obligation
  • Protect and defend the Company’s rights or property
  • Prevent or investigate possible irregularities in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Detailed Information about the Processing of Your Personal Data

The Service Providers we use may have access to your Personal Data. These third-party providers collect, store, use, process and transfer information about your activity on our Service in accordance with their Privacy Policies.

Analytics

We may use third-party service providers to monitor and analyze the use of our Service.

Email Marketing

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any or all such communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

GDPR Privacy

Legal Basis for Processing Personal Data under the GDPR

We may process Personal Data under the following conditions:

  • Consent: You have given your consent to process Personal Data for one or more specific purposes.
  • Performance of a contract: The provision of Personal Data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.
  • Legal obligations: The processing of Personal Data is necessary to comply with a legal obligation to which the Company is subject.
  • Vital interests: The processing of Personal Data is necessary to protect your vital interests or those of another natural person.
  • Public interests: The processing of Personal Data relates to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
  • Legitimate interests: The processing of Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

In any case, the Company will be happy to help clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

The Company is committed to respecting the confidentiality of your Personal Data and ensuring that you can exercise your rights.

You have the right, under this Privacy Policy and by law if you are within the EU, to:

  • Request access to your Personal Data. The right to access, update or delete the information we have about you. Whenever possible, you can access, update or request deletion of your Personal Data directly in the settings section of your account. If you are unable to perform these actions yourself, contact us to help you. This also allows you to receive a copy of the Personal Data we hold about you.
  • Request correction of the Personal Data we hold about you. You have the right to have any incomplete or inaccurate information we hold about you corrected.
  • Object to the processing of your Personal Data. This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation which makes you object to our processing of your Personal Data on that basis. You also have the right to object where we are processing your Personal Data for direct marketing purposes.
  • Request the deletion of your Personal Data. You have the right to ask us to delete or remove Personal Data where there is no good reason for us to continue processing it.
  • Request the transfer of your Personal Data. We will provide you, or a third party you have chosen, with your Personal Data in a structured, commonly used and machine-readable format. Please note that this right only applies to automated information that you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw your consent. You have the right to withdraw your consent to the use of your Personal Data. If you withdraw your consent, we may not be able to provide you with access to certain specific features of the Service.

Exercising Your GDPR Data Protection Rights

You can exercise your rights of access, rectification, cancellation and opposition by contacting us. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will do our best to respond as quickly as possible.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA.

Children's Privacy

Our Service is not directed to children under 13 years of age. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as the legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly recommend that you review the Privacy Policy of each website you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service before the change becomes effective and update the “Last Updated” date at the top of this Privacy Policy.

It is recommended that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

Contact us

If you have any questions about this Privacy Policy, you can contact us:

  • Visiting this page on our website: grafipronto.pt
  • By sending us an email: site@grafipronto.pt