Using the Site automatically gives you the status of User and implies the full and unreserved acceptance of all the provisions included in the Terms and Conditions, in the version in force at each time you access the Site. If you do not fully accept any of the established conditions, you should not access/use our Site. By consulting, using or downloading the content of the Site, you undertake to respect the conditions set out in this document.
The User will be able to use the Site, without the need for any registration. However, some of the features of the Site may be registration dependent.terms, conditions


Registered User

In order to access more features, the User may register on the Site.
The User must fill in a form, in which, in addition to optional elements, the following data must be indicated:
- First and last name;
- E-mail address;
- Keyword.

All information provided by the User must be correct and true. The User must update the information provided, whenever it undergoes any changes. The User is solely responsible for any false, incomplete or incorrect statements made and for the damage they may cause to the company or third parties, with the information provided.
We will not be responsible for any damages arising from the improper or negligent use of the password defined by the User to access his/her account. The User must ensure the confidentiality of the respective password.

Account Features

The Registered User will have access to a personal area, with the data provided at the time of registration.
Through registration, the User will be able to access his account data and proceed with its alteration or permanent elimination. You can consult your orders, returns and communications with the company.


Product Catalog (Online Store)

On the Website are available the products marketed by Grafipronto, headquartered at Rua Gonçalo Sampaio, nº 350, Piso -1, store 008, Shopping Cidade do Porto, 4050-365 Porto, with VAT number 510341080. Information on the products presented on the Website it is only intended to provide a brief informative summary for the visitor's best convenience and information.
We take all reasonable steps to ensure that the information and data contained on the Site are accurate and up-to-date when you enter it. However, the update or correction of this information is not guaranteed. We make no warranty, express or implied, as to the accuracy or completeness of any information (including information about goods and services) included on the Site.
We reserve the right to change, delete or move any information on the Site at any time without notice.

Users expressly accept and acknowledge that:
- The photographs presented on the Site are for illustrative purposes only, Users should consult detailed information about the products and their characteristics/specifications;
- The price shown is the recommended price, however, there may be spelling errors for which we cannot guarantee delivery if that is the situation;
- We will make every reasonable effort to include accurate and up-to-date product information on the Site. However, we cannot guarantee this;
- We do not guarantee the existence in stock of items included on the Site, nor do we assume responsibility for discontinued items.


Please see our Privacy Policy and Cookie Policy.


Unless otherwise stated, the contents of the website, text, graphics, photographs are reserved to the company, and their use, for commercial purposes or not, is prohibited.


All PVP that appears on the website, whether displayed in commercial establishments or in Grafipronto's quotes, are referred to in euros (EUR or €) and include, unless expressly provided otherwise, VAT (Value Added Tax) at the applicable legal rate and others fees apply.
The PVPs are valid at the time of their exhibition, safeguarding the rupture of stocks and the occurrence of errors or alterations due to facts not attributable to Grafipronto.
The advertised PVP can be changed without prior notice and under the conditions defined by the seller.
Quotes issued by Grafipronto are valid for a period of 10 days from the date of issue.


The specifications of goods or services that appear on Grafipronto's website and sales catalogs are valid for the period defined therein, and Grafipronto is not responsible for errors by third parties or for consultations on web pages, even of the respective brand, in countries other than Portugal .



The final consumer has the right to have the good or service restored to conformity within a period of 2 years - Decree-Law No. 67/2003, of 8 April, with amendments introduced by Decree-Law No. 84/2008, of May 21st- from the date of sale. If it is not a final consumer, the guarantee will be, under the legal terms, of 6 months – nº 2, of article 921 of the Civil Code.

Once any non-compliance is detected, it must be communicated, in writing, to Grafipronto, within a maximum period of 60 days, and the customer must deliver the respective item to any physical establishment of the seller or send it by mail or carrier, accompanied by the respective purchase invoice.

In cases that are perfectly defined by Grafipronto and under specific conditions that may be fixed, the warranty periods may be extended.

Grafipronto is not responsible for the loss of data contained in files delivered to it for warranty or budgeting purposes.



The User will be responsible for the content of the information sent or transmitted to the Site.
The User is aware that the use of the Site may not be 100% secure, with the possibility that the information sent/received may be intercepted by unauthorized parties, and the company is not responsible for failures in the security of communications and does not assume any responsibility for the use misappropriation of your information by third parties.
The User acknowledges that access to and use of the Site may be interrupted and that the information on the Site may contain bugs, errors, technical failures, problems or other limitations. The Site may contain links to other electronic pages or be accessed through other pages